Indigenous Patient Safety Investigator and Advocate
Government of Alberta - Ministry of Primary and Preventative Health Services / Hospital and Surgical Health Services
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Indigenous Patient Safety Investigator and Advocate
Provided by:
Government of Alberta - Ministry of Primary and Preventative Health Services / Hospital and Surgical Health Services
Supports First Nation, Métis and Inuit patients to address their concerns about health care services.
Service provides:
trusting, accountable, and culturally safe processes to address First Nation, Métis, and Inuit patient complaints
Includes:
listening to the concerns of First Nation, Métis and Inuit patients and their families and supporting them to find ways to resolve concerns in culturally safe and appropriate ways
ensuring complaints of racism or experiences of mistreatment are appropriately addressed
building trusting relationships with First Nation, Métis and Inuit communities and working to include First Nation, Métis and Inuit worldviews into the concerns and complaints process
working with Elders and Knowledge Keepers to provide spiritual and cultural supports during the complaints process
providing advice and recommendations to Alberta’s government and professional organizations to improve health care of First Nation, Métis and Inuit in Alberta
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There are eligibility requirements.
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This service is provided at 1 Location(s)
Edmonton 10055 106 Street
9th Floor, 106th Street Tower
10055 106 Street NW, Edmonton, Alberta T5J 2Y2
Telephone: 780-422-1812
https://www.alberta.ca/indigenous-patient-safety-investigator-and-advocate
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CONTACT INFORMATION
HOURS OF OPERATION
ELIGIBILITY
Service targeted to:
First Nation, Métis, and Inuit patients
HOW TO ACCESS THIS SERVICE
To access service:
contact for more information
WAIT PERIOD
LANGUAGES
ACCESSIBILITY
AFFILIATION
Office of Alberta Health Advocates
RELATED SUBJECTS
Health Issues
Indigenous Communities
Indigenous Peoples Interests/Concerns Issues
Patient Rights Assistance
System Advocacy
MAP
