Service provides:

• a 24 hour hotline to provide information to the general public and industries on dangerous goods compliance
• an emergency response centre for all Transportation of Dangerous Goods (TDG) incidents

Call centre provides:

• technical information - compliance information related to the federal and provincial dangerous goods legislation, federal and international requirements for the shipment of dangerous goods, interpretive information for the on-highway enforcement process, awareness material for inspectors, industry, and the general public
• emergency reporting - manages all emergency calls, assesses the severity of dangerous goods incidents, provides assistance to emergency response personnel attending the scene of an incident, and communicates with other regulatory agencies in the event of an emergency or safety-related incident