This confidential telephone service helps First Nations (Status and Non-Status), Métis and Inuit peoples and their families and service providers navigate the healthcare system. The Line provides culturally safe supportive listening, connections to health resources, Indigenous cultural supports, patient concerns and help with addiction / mental health concerns.
The Indigenous Support Line is available in North, Central and South Zones by calling 1-844-944-4744 or 811 between noon (12 PM) to 8 PM Monday to Friday.
Calls are answered by Indigenous Listeners who provide:
- culturally safe patient- and family-centred care
- health advice and information
- supportive listening
- connection to health resources, services and programs (e.g., primary care)
- assisted referrals
- linkage to Indigenous cultural supports
- support for Indigenous patient concerns within Alberta Health Services
- immediate support for addiction and mental health concerns
- addiction and mental health referrals
Walk with Me, Talk with Me, Learn with Me.
For more information visit the Indigenous Support Line website at ahs.ca/isl.